Automatic forwarding of PM's to registered email addresses

William Smith's picture

There is an option on each members profile page which allows the member to receive a notice to their  outside emails when they get a PM.  I've had this option checked for months, but have never gotten a notification of PM's pending on site.  I've made sure my email is correct, and don't know why it doesn't work for me.  Is anyone else having trouble with this handy function, or am I not understanding how it is intended to work?  Thanks

FifthAvenueRestorations's picture
FifthAvenueRest...
Posted April 3, 2012 - 2:34pm

It used to work.

 

timerestoration's picture
timerestoration
Posted April 3, 2012 - 2:43pm

Used to work for me too.... no longer.

Gerard
Posted April 3, 2012 - 3:07pm

Not working :(

bourg01
Posted April 3, 2012 - 9:19pm

Panel Member

Still works for me. Just got notifacation of one from Jerin tonight.

Bob Bruno's picture
Bob Bruno
Posted April 4, 2012 - 12:16am

Club 5000

works for me too.

William Smith's picture
William Smith
Posted April 4, 2012 - 12:57am

Club 5000Panel Member

Thanks

So it works for

Bob Bruno, Bourg01,

NOT working for

Will Smith, Fifth, Gerard, Timerestoration, 

 

 

mybulova_admin
Posted April 4, 2012 - 7:21am

Club 5000Panel Member

For those not working, go into your account, select the 'edit' tab and then under 'Private Messages' down the bottom make sure that 'Every time I receive a message' is selected.

William Smith's picture
William Smith
Posted April 4, 2012 - 1:15pm

Club 5000Panel Member

Thanks admin

The choice "Every time I receive a message" does not appear in my account under edit.  All's I see is

I've clicked on the Private messages link to see if this shows other options, but in just displays/hides the one choice above. 

NOVA
Posted April 4, 2012 - 1:27pm

I also do not receive notification via email of new PMs (although at one time I did), nor is there an option to select "Every time I receive a message".  All I get is the checkbox for receiving notifications, and it has always been checked.  My screen looks exactly like the image that Will posted.

Gerard
Posted April 4, 2012 - 1:37pm

My screen is the same as well.

DarHin's picture
DarHin
Posted April 4, 2012 - 3:35pm

Just checked my settings. Email is good, box to receive emails is checked. Not receiving notification either.

mybulova_admin
Posted April 5, 2012 - 1:46am

Club 5000Panel Member

Hmm, need to investigate further.

DarHin's picture
DarHin
Posted April 20, 2012 - 5:07pm

Any progress Stephen?

mybulova_admin
Posted April 21, 2012 - 7:47pm

Club 5000Panel Member

Try now. I found another permission setting that may help.

If still no joy please let me know what Browser you are using just incase its something stupid like that.

DarHin's picture
DarHin
Posted April 21, 2012 - 8:36pm

I'm using Firefox. I get the on screen notification, just no email. Thanks

William Smith's picture
William Smith
Posted April 24, 2012 - 2:29am

Club 5000Panel Member

So in each members account info page, under the edit tab, there are some new choices which may fix this issue.  Thanks admin!

DarHin's picture
DarHin
Posted April 25, 2012 - 7:52pm

Getting email notifications now. Thanks Stephen.

JP
Posted April 25, 2012 - 11:59pm

Panel Member

Mine works fine and I get the notifications every time.

JP

mybulova_admin
Posted April 26, 2012 - 7:04am

Club 5000Panel Member

Glad it's working.